Category Archives: Tools and Tips

Posted on

How to Become an Effective and Focused Business Leader

Every business leader must have a rock solid organizational system in place so that they can lead a differentiated business. Failure to differentiate yourself results in a race for the bottom!

In a last week’s post I wrote about how a differentiated leader must have instant access to all of their past and current business notes, data, ideas, and plans. I mentioned that all of this information must be organized and indexed electronically in a manner that allows easy access from anywhere, at anytime, using any platform. Finally, I stated that this is not a product but a system that contains two distinct elements:

  1. a cloud based software tool (see last week’s post for more details)
  2. a systematic approach to organization for an effective business leader

This week we will focus on a systematic approach to organization that will help you become an effective and focused business leader!

Posted on

How To Save $30,000 a Month Using OneNote

Staying organized and focused in today’s fast paced world is a basic requirement for any business leader. However, differentiating yourself and your business requires a whole new level of organization!

A differentiated leader must have instant access to all of their past and current business notes, data, ideas, and plans. All of this information must be organized and indexed electronically in a manner that allows easy access from anywhere, at anytime, using any platform. This is not a simple product but a system that contains two distinct elements:

  1. A cloud based software tool (the subject of this blog post)
  2. A systematic approach to organization for an effective business leader (the subject of next week’s post!)

Gone are the days of taking notes in a paper notebook!

Posted on

Tools of Titans

The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers

This week’s book review is Tools of Titans by Timothy Ferriss


Ferriss has compiled an extensive volume of advice from an impressive cast of high profile people on topics loosely categorized into health, wealth, and wisdom. Ferriss lives his life like “one big human experiment” and this book captures his experiences while leveraging the collective wisdom of all those who have influenced and impacted his life.

There is a ton of interesting material and wisdom in this book! There will also be some material that you do not find valuable . . . but that is the point of the book. You learn from what you can and ignore the rest!

My takeaway from this book is that I need to take more risks and challenges to grow in more areas. I also need to get a handle on cyber security and how it is impacting me and how it will impact me.

Posted on

10 Ways to Provide Sensational Customer Experiences

As technology advances and more and more products and services become commoditized, the only thing that separates one business from another is the customer experience.

Poor customer experience can easily destroy a business . . . If you don’t believe this, just ask United or American Airlines. One ugly incident can destroy the customer loyalty that has taken years to build!

Conversely, exceptional customer service can accelerate a business and its profitability to new heights!

What Experience Does Your Business Provide?

I recently switched things up and gave up my BMW car for the iconic F150 short box 4X4 pickup truck. Aside from the obvious complete change in driving performance and utility, I was taken back by the lack of customer experience offered by Ford in comparison to BMW. For example: