Microsoft, Amazon, Apple and Facebook get much of their value through the use of Multisided Platforms (MSPs).
MIT Sloan define a multisided platform as “technologies, products or services that create value primarily by enabling direct interactions between two or more customer or participant groups.” For example:
- Apple connects app developers with iPhone users who have a need for the functionality that the app provides.
- LinkedIn connects professionals, recruiters, and advertisers.
- Microsoft uses Windows to connect users, third party app developers, and third party hardware manufacturers
- Amazon and Alibaba connect sellers of products with a vast set of users that want to buy products.
- AirBnB connects building owners with people needing to rent space.
- Uber and Lyft connect drivers and passengers.
- American Express, Visa, Paypal, and Square connect merchants to consumers.
MSPs are a very valuable and viable business model that creates value by reducing search or transaction costs for all participants.
Is your business leaving money on the table by not leveraging an MSP approach? Or, worse yet, are you leaving your business vulnerable to competition who have determined a unique MSP offering that threatens your existence?
What can you do to leverage the MSP strategy and how can you implement it in your business?