Last week I wrote a post entitled Your Employees Are Happy . . . And Other Popular Myths. In this post I explained that having happy employees and having engaged employees are not necessarily the same thing and that as business leaders we need to strive for engaged employees.
I provided links for two informal surveys to gauge where the readers of the blog sit with respect to the Gallup engagement poll results that stated that only 31% of US employees are engaged at work. I provided a survey for managers and a separate one for employees.
This week, we will take a look at a summary of the results.
Are your employees really happy? What does “happy” actually mean? Are we even asking the correct question? Perhaps we should ask; “Are your employees engaged at work?”
According to Gallup only 31% of US workers are engaged at work (the numbers in Canada are similar to this). This is scary! It means that 69% of our workers are either not engaged or, worse yet, actively disengaged. This is costing our economy billions of dollars each year!
Being happy or satisfied at work is not the same thing as being engaged. According to Gallup, paying people high wages, providing Ping-Pong tables and free meals may result in “happy” employees and high employee satisfaction survey scores but it does not mean that your employees are engaged and productive. Jim Clifton stated; “A winning culture is one of engagement and individual contribution to an important mission and purpose. Human beings are not looking for company-bought goodies — they are looking for meaningful, fulfilling work. It is the new great global dream — to have a good job, not a free lunch. The dream is to have a job in which you work for a great manager; where you constantly develop; and where you can use your God-given strengths every single day.”