Your Business is Throwing Money Away By Repeating Mistakes

One of the most frustrating things a leader can experience is to learn that a painful or costly mistake that happened in the past, continues to be repeated within the business. The pain of the mistake and the effort required to fix it should be enough incentive to ensure that the same mistake is not made again. However, that is rarely the case!

This was a big challenge I faced in leading a global business. How can lessons learned in one world area be shared efficiently and effectively with the other world areas? I can’t count the number of times I sat in a review in one world area to find out they just made a mistake that another area made 1, 5 or even 10 years prior. This is so frustrating for everyone involved and it costs the organization a lot of money!

Why are Mistakes Repeated?

The Power of the Other

The book review for this week is The Power of the Other by Dr. Henry Cloud

Dr. Henry Cloud is one of my favorite authors. He focuses on improving human performance by addressing psychological issues that all of us deal with. This book is no exception. He describes the four corners that all of us experience at least once in our careers:

  • Corner 1 – Disconnected: being disconnected emotionally and functionally from those around you. Decisions are made in isolation and the quality of the decisions get worse over time

Stop Stressing Over Dollars/Hour to Attract and Retain Employees

Start Promoting the Complete Compensation Package

How many times have employees approached you asking for a raise because the competitor across the street is paying $1 more per hour?

Living in the “oil and gas” marketplace we have seen this trend come and go many times over the years. Currently we are in a down market and most people are just grateful to be employed but you can bet when the price of oil comes back we will be back into the pay escalation trend very quickly!

Many times as business leaders we get caught up in a moment of panic when our prize employees are threatening to leave us and walk across the street to a competitor for a few bucks more per hour. I think we have all been guilty of capitulating and matching or marginally beating the competitive offer. We breathe a big sigh of relief and the temporarily happy employee gets back to work . . . until the next offer hits their desk! So, what should we do when this happens?