customers Archives - https://www.thinkingbusinessblog.com/tag/customers/ Fri, 08 Aug 2025 18:38:27 +0000 en-US hourly 1 Growth IQ https://www.thinkingbusinessblog.com/2018/11/05/growth-iq/ https://www.thinkingbusinessblog.com/2018/11/05/growth-iq/#comments Mon, 05 Nov 2018 15:45:12 +0000 David Taylor http://www.thinkingbusinessblog.com/?p=1739 The book review for this week is Growth IQ by Tiffani Bova. Bova has written a powerful book that describes the optimal paths to business growth in today’s marketplace. She backs up her theories with excellent case studies using relevant businesses and their current levels of success and/or failure. My takeaways from this book are […]

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]]> The book review for this week is Growth IQ by Tiffani Bova. Bova has written a powerful book that describes the optimal paths to business growth in today’s marketplace. She backs up her theories with excellent case studies using relevant businesses and their current levels of success and/or failure. My takeaways from this book are […]

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]]> https://www.thinkingbusinessblog.com/2018/11/05/growth-iq/feed/ 4 How To Build Respect In Your Organization https://www.thinkingbusinessblog.com/2017/10/04/how-to-build-respect-in-your-organization/ https://www.thinkingbusinessblog.com/2017/10/04/how-to-build-respect-in-your-organization/#respond Thu, 05 Oct 2017 03:10:59 +0000 David Taylor http://www.thinkingbusinessblog.com/?p=1429

In a recent keynote speech, Bill Hybels stated that the performance of a disrespected worker drops by 50% until the issue of disrespect is resolved. Scarier than this is that 25% of the disrespected workers pass this disrespect on to customers! That is something to consider! How many times in the last month have you […]

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In a recent keynote speech, Bill Hybels stated that the performance of a disrespected worker drops by 50% until the issue of disrespect is resolved. Scarier than this is that 25% of the disrespected workers pass this disrespect on to customers! That is something to consider! How many times in the last month have you […]

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]]> https://www.thinkingbusinessblog.com/2017/10/04/how-to-build-respect-in-your-organization/feed/ 0 Lead, Sell, or Get Out of the Way https://www.thinkingbusinessblog.com/2017/05/01/lead-sell-or-get-out-of-the-way/ https://www.thinkingbusinessblog.com/2017/05/01/lead-sell-or-get-out-of-the-way/#respond Mon, 01 May 2017 15:23:31 +0000 David Taylor http://www.thinkingbusinessblog.com/?p=1339 This week’s book review is Lead, Sell, or Get Out of the Way by Ron Karr Karr explains his time-proven and successful sales philosophy in this book. Essentially, salesmen need to be leaders and sales leaders have five beliefs: You have everything you need You can improve any area of your life that you choose Everything […]

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]]> This week’s book review is Lead, Sell, or Get Out of the Way by Ron Karr Karr explains his time-proven and successful sales philosophy in this book. Essentially, salesmen need to be leaders and sales leaders have five beliefs: You have everything you need You can improve any area of your life that you choose Everything […]

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]]> https://www.thinkingbusinessblog.com/2017/05/01/lead-sell-or-get-out-of-the-way/feed/ 0 Are Your Customers In Pain? https://www.thinkingbusinessblog.com/2015/10/22/are-your-customers-in-pain/ https://www.thinkingbusinessblog.com/2015/10/22/are-your-customers-in-pain/#respond Thu, 22 Oct 2015 23:58:19 +0000 David Taylor http://www.thinkingbusinessblog.com/?p=816

Are you actively looking to partner with your customers and add value to them by helping them identify and solve their biggest pain points or are you just trying to sell them another product? When we become so focused on meeting sales quotas and goals we lose sight of the real reason our businesses exist […]

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Are you actively looking to partner with your customers and add value to them by helping them identify and solve their biggest pain points or are you just trying to sell them another product? When we become so focused on meeting sales quotas and goals we lose sight of the real reason our businesses exist […]

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]]> https://www.thinkingbusinessblog.com/2015/10/22/are-your-customers-in-pain/feed/ 0 Are Your Customer Loyalty Programs Driving Customers Away? https://www.thinkingbusinessblog.com/2014/04/10/are-your-customer-loyalty-programs-driving-customers-away/ https://www.thinkingbusinessblog.com/2014/04/10/are-your-customer-loyalty-programs-driving-customers-away/#respond Thu, 10 Apr 2014 23:59:16 +0000 David Taylor http://thinkingbusinessblog.com/?p=131

How are you treating your customers? Do you have open lines of communication with them so that you really know how they feel? Are your customer loyalty programs attracting and retaining customers or driving them away? On a recent trip from Calgary to Houston I was bumped out of the Air Canada “Elite” line because […]

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How are you treating your customers? Do you have open lines of communication with them so that you really know how they feel? Are your customer loyalty programs attracting and retaining customers or driving them away? On a recent trip from Calgary to Houston I was bumped out of the Air Canada “Elite” line because […]

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