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<channel>
	<title>customer Archives -</title>
	<atom:link href="https://www.thinkingbusinessblog.com/tag/customer/feed/" rel="self" type="application/rss+xml" />
	<link>https://www.thinkingbusinessblog.com/tag/customer/</link>
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		<item>
		<title>40 Things Your B2B Customers Value Most</title>
		<link>https://www.thinkingbusinessblog.com/2018/09/13/40-things-your-b2b-customers-value-most/</link>
		<comments>https://www.thinkingbusinessblog.com/2018/09/13/40-things-your-b2b-customers-value-most/#respond</comments>
		<pubDate>Thu, 13 Sep 2018 14:45:53 +0000</pubDate>
		<dc:creator>David Taylor</dc:creator>
				<category><![CDATA[Tools and Tips]]></category>
		<category><![CDATA[B2B Rotman]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[leader]]></category>
		<category><![CDATA[staff]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[value]]></category>
		<guid isPermaLink="false">http://www.thinkingbusinessblog.com/?p=1701</guid>

				<description><![CDATA[<img width="300" height="200" src="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-300x200.jpg" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin-bottom: 5px; clear:both;max-width: 100%;" link_thumbnail="" decoding="async" fetchpriority="high" srcset="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-300x200.jpg 300w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-768x512.jpg 768w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-1030x687.jpg 1030w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-1920x1280.jpg 1920w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-760x507.jpg 760w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-518x345.jpg 518w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-250x166.jpg 250w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-82x55.jpg 82w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-600x400.jpg 600w" sizes="(max-width: 300px) 100vw, 300px" /><p>A few weeks ago, I wrote a post about the 30 Things Your Customers Care About Most. I summarized a study that was published in the August 2018 issue of Rotman Magazine where the authors presented &#8220;The Elements of Value&#8221; model for consumers and for business to business. That post described the Business to Consumer [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.thinkingbusinessblog.com/2018/09/13/40-things-your-b2b-customers-value-most/">40 Things Your B2B Customers Value Most</a> appeared first on <a rel="nofollow" href="https://www.thinkingbusinessblog.com"></a>.</p>
]]></description>
			<content:encoded><![CDATA[<img width="300" height="200" src="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-300x200.jpg" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin-bottom: 5px; clear:both;max-width: 100%;" link_thumbnail="" decoding="async" srcset="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-300x200.jpg 300w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-768x512.jpg 768w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-1030x687.jpg 1030w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-1920x1280.jpg 1920w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-760x507.jpg 760w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-518x345.jpg 518w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-250x166.jpg 250w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-82x55.jpg 82w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/09/bus-atlas-p1-78-240-600x400.jpg 600w" sizes="(max-width: 300px) 100vw, 300px" /><p>A few weeks ago, I wrote a post about the 30 Things Your Customers Care About Most. I summarized a study that was published in the August 2018 issue of Rotman Magazine where the authors presented &#8220;The Elements of Value&#8221; model for consumers and for business to business. That post described the Business to Consumer [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.thinkingbusinessblog.com/2018/09/13/40-things-your-b2b-customers-value-most/">40 Things Your B2B Customers Value Most</a> appeared first on <a rel="nofollow" href="https://www.thinkingbusinessblog.com"></a>.</p>
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					</item>
		<item>
		<title>Linchpin</title>
		<link>https://www.thinkingbusinessblog.com/2018/09/10/linchpin/</link>
		<comments>https://www.thinkingbusinessblog.com/2018/09/10/linchpin/#respond</comments>
		<pubDate>Mon, 10 Sep 2018 14:45:28 +0000</pubDate>
		<dc:creator>David Taylor</dc:creator>
				<category><![CDATA[Leadership]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[creativity]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[genius]]></category>
		<category><![CDATA[indispensable]]></category>
		<category><![CDATA[knowledge]]></category>
		<category><![CDATA[leader]]></category>
		<category><![CDATA[linchpin]]></category>
		<category><![CDATA[marketplace]]></category>
		<category><![CDATA[Seth Godin]]></category>
		<category><![CDATA[staff]]></category>
		<category><![CDATA[talent]]></category>
		<category><![CDATA[value]]></category>
		<guid isPermaLink="false">http://www.thinkingbusinessblog.com/?p=1700</guid>

				<description><![CDATA[<p>The book review for this week is Linchpin by Seth Godin. Godin is simply an outstanding author and this book proves it once again! Linchpin describes how each of us needs to approach how we deliver our unique genius to the marketplace. Linchpins are the mapmakers of society. They are the people who drive our [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.thinkingbusinessblog.com/2018/09/10/linchpin/">Linchpin</a> appeared first on <a rel="nofollow" href="https://www.thinkingbusinessblog.com"></a>.</p>
]]></description>
			<content:encoded><![CDATA[<p>The book review for this week is Linchpin by Seth Godin. Godin is simply an outstanding author and this book proves it once again! Linchpin describes how each of us needs to approach how we deliver our unique genius to the marketplace. Linchpins are the mapmakers of society. They are the people who drive our [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.thinkingbusinessblog.com/2018/09/10/linchpin/">Linchpin</a> appeared first on <a rel="nofollow" href="https://www.thinkingbusinessblog.com"></a>.</p>
]]></content:encoded>
	

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					</item>
		<item>
		<title>How Your People are the Key to Sustaining Success</title>
		<link>https://www.thinkingbusinessblog.com/2018/07/19/how-your-people-are-the-key-to-sustaining-success/</link>
		<comments>https://www.thinkingbusinessblog.com/2018/07/19/how-your-people-are-the-key-to-sustaining-success/#respond</comments>
		<pubDate>Thu, 19 Jul 2018 14:45:15 +0000</pubDate>
		<dc:creator>David Taylor</dc:creator>
				<category><![CDATA[Culture]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[future]]></category>
		<category><![CDATA[investment]]></category>
		<category><![CDATA[lead]]></category>
		<category><![CDATA[people]]></category>
		<category><![CDATA[profit]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[strategy]]></category>
		<category><![CDATA[success]]></category>
		<guid isPermaLink="false">http://www.thinkingbusinessblog.com/?p=1669</guid>

				<description><![CDATA[<img width="300" height="200" src="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-300x200.jpg" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin-bottom: 5px; clear:both;max-width: 100%;" link_thumbnail="" decoding="async" srcset="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-300x200.jpg 300w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-768x512.jpg 768w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-1030x686.jpg 1030w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people.jpg 1920w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-760x506.jpg 760w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-518x345.jpg 518w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-250x166.jpg 250w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-82x55.jpg 82w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-600x400.jpg 600w" sizes="(max-width: 300px) 100vw, 300px" /><p>We have all heard it said that people are the most important asset your business has. In fact, it is said so much that now we have become somewhat numb to it! Do we really believe this? Are people truly the key to your organization&#8217;s success? What about innovation or leadership or cashflow or customers? [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.thinkingbusinessblog.com/2018/07/19/how-your-people-are-the-key-to-sustaining-success/">How Your People are the Key to Sustaining Success</a> appeared first on <a rel="nofollow" href="https://www.thinkingbusinessblog.com"></a>.</p>
]]></description>
			<content:encoded><![CDATA[<img width="300" height="200" src="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-300x200.jpg" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin-bottom: 5px; clear:both;max-width: 100%;" link_thumbnail="" decoding="async" loading="lazy" srcset="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-300x200.jpg 300w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-768x512.jpg 768w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-1030x686.jpg 1030w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people.jpg 1920w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-760x506.jpg 760w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-518x345.jpg 518w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-250x166.jpg 250w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-82x55.jpg 82w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/07/people-600x400.jpg 600w" sizes="auto, (max-width: 300px) 100vw, 300px" /><p>We have all heard it said that people are the most important asset your business has. In fact, it is said so much that now we have become somewhat numb to it! Do we really believe this? Are people truly the key to your organization&#8217;s success? What about innovation or leadership or cashflow or customers? [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.thinkingbusinessblog.com/2018/07/19/how-your-people-are-the-key-to-sustaining-success/">How Your People are the Key to Sustaining Success</a> appeared first on <a rel="nofollow" href="https://www.thinkingbusinessblog.com"></a>.</p>
]]></content:encoded>
	

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					</item>
		<item>
		<title>How To Be Amazing And Make The Sale</title>
		<link>https://www.thinkingbusinessblog.com/2018/01/25/how-to-be-amazing-and-make-the-sale/</link>
		<comments>https://www.thinkingbusinessblog.com/2018/01/25/how-to-be-amazing-and-make-the-sale/#respond</comments>
		<pubDate>Thu, 25 Jan 2018 15:45:15 +0000</pubDate>
		<dc:creator>David Taylor</dc:creator>
				<category><![CDATA[Culture]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[car]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[Honda]]></category>
		<category><![CDATA[leader]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[salesmen]]></category>
		<category><![CDATA[staff]]></category>
		<guid isPermaLink="false">http://www.thinkingbusinessblog.com/?p=1530</guid>

				<description><![CDATA[<img width="300" height="178" src="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-300x178.jpg" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin-bottom: 5px; clear:both;max-width: 100%;" link_thumbnail="" decoding="async" loading="lazy" srcset="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-300x178.jpg 300w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-768x457.jpg 768w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-1030x613.jpg 1030w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2.jpg 1920w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-760x452.jpg 760w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-518x308.jpg 518w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-82x49.jpg 82w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-600x357.jpg 600w" sizes="auto, (max-width: 300px) 100vw, 300px" /><p>Customer first service mantras have been around so long that we are sick of hearing about them . . . until we personally go through a new dismal customer service experience and are reminded how important the customer experience really is! The truth is that business leaders must not only build a customer centric culture [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.thinkingbusinessblog.com/2018/01/25/how-to-be-amazing-and-make-the-sale/">How To Be Amazing And Make The Sale</a> appeared first on <a rel="nofollow" href="https://www.thinkingbusinessblog.com"></a>.</p>
]]></description>
			<content:encoded><![CDATA[<img width="300" height="178" src="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-300x178.jpg" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin-bottom: 5px; clear:both;max-width: 100%;" link_thumbnail="" decoding="async" loading="lazy" srcset="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-300x178.jpg 300w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-768x457.jpg 768w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-1030x613.jpg 1030w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2.jpg 1920w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-760x452.jpg 760w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-518x308.jpg 518w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-82x49.jpg 82w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/Amazing-2-600x357.jpg 600w" sizes="auto, (max-width: 300px) 100vw, 300px" /><p>Customer first service mantras have been around so long that we are sick of hearing about them . . . until we personally go through a new dismal customer service experience and are reminded how important the customer experience really is! The truth is that business leaders must not only build a customer centric culture [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.thinkingbusinessblog.com/2018/01/25/how-to-be-amazing-and-make-the-sale/">How To Be Amazing And Make The Sale</a> appeared first on <a rel="nofollow" href="https://www.thinkingbusinessblog.com"></a>.</p>
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					</item>
		<item>
		<title>What I Learned in 2017 and Why It Is Critical to Your Success</title>
		<link>https://www.thinkingbusinessblog.com/2018/01/11/what-i-learned-in-2017-and-why-it-is-critical-to-your-success/</link>
		<comments>https://www.thinkingbusinessblog.com/2018/01/11/what-i-learned-in-2017-and-why-it-is-critical-to-your-success/#respond</comments>
		<pubDate>Thu, 11 Jan 2018 15:45:16 +0000</pubDate>
		<dc:creator>David Taylor</dc:creator>
				<category><![CDATA[Tools and Tips]]></category>
		<category><![CDATA[action]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[Donal Miller]]></category>
		<category><![CDATA[hero]]></category>
		<category><![CDATA[Jocko Willink]]></category>
		<category><![CDATA[John C Maxwell]]></category>
		<category><![CDATA[leader]]></category>
		<category><![CDATA[learn]]></category>
		<category><![CDATA[learning]]></category>
		<category><![CDATA[Ray Dalio]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[transition]]></category>
		<guid isPermaLink="false">http://www.thinkingbusinessblog.com/?p=1518</guid>

				<description><![CDATA[<img width="300" height="200" src="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-300x200.jpg" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin-bottom: 5px; clear:both;max-width: 100%;" link_thumbnail="" decoding="async" loading="lazy" srcset="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-300x200.jpg 300w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-768x512.jpg 768w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-1030x687.jpg 1030w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning.jpg 1920w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-760x507.jpg 760w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-518x345.jpg 518w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-250x166.jpg 250w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-82x55.jpg 82w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-600x400.jpg 600w" sizes="auto, (max-width: 300px) 100vw, 300px" /><p>This past year was a great year of learning for me! Transitioning out of the big corporate world into my own business consulting has given me the opportunity to adjust my &#8220;point of reference&#8221; and to see the world from yet another very valuable perspective! In addition to this monster change, I was also able [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.thinkingbusinessblog.com/2018/01/11/what-i-learned-in-2017-and-why-it-is-critical-to-your-success/">What I Learned in 2017 and Why It Is Critical to Your Success</a> appeared first on <a rel="nofollow" href="https://www.thinkingbusinessblog.com"></a>.</p>
]]></description>
			<content:encoded><![CDATA[<img width="300" height="200" src="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-300x200.jpg" class="webfeedsFeaturedVisual wp-post-image" alt="" style="display: block; margin-bottom: 5px; clear:both;max-width: 100%;" link_thumbnail="" decoding="async" loading="lazy" srcset="https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-300x200.jpg 300w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-768x512.jpg 768w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-1030x687.jpg 1030w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning.jpg 1920w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-760x507.jpg 760w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-518x345.jpg 518w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-250x166.jpg 250w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-82x55.jpg 82w, https://www.thinkingbusinessblog.com/wp-content/uploads/2018/01/2017-learning-600x400.jpg 600w" sizes="auto, (max-width: 300px) 100vw, 300px" /><p>This past year was a great year of learning for me! Transitioning out of the big corporate world into my own business consulting has given me the opportunity to adjust my &#8220;point of reference&#8221; and to see the world from yet another very valuable perspective! In addition to this monster change, I was also able [&#8230;]</p>
<p>The post <a rel="nofollow" href="https://www.thinkingbusinessblog.com/2018/01/11/what-i-learned-in-2017-and-why-it-is-critical-to-your-success/">What I Learned in 2017 and Why It Is Critical to Your Success</a> appeared first on <a rel="nofollow" href="https://www.thinkingbusinessblog.com"></a>.</p>
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