In 2002, Verne Harnish published his book “Mastering the Rockefeller Habits.” At the time, I was transitioning from “mega-project” management into business management and this book made a huge impact on how I run a business. I never thought too much about it at the time but now as I reflect on how I have […]

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Hiroshi Mikitani, CEO of Rakuten, an electronic commerce and internet company based in Tokyo, established what he dubbed the rule of 3 and 10 to guide his company through periods of extreme growth. Although this rule was created for companies that are growing very quickly, it applies to all companies as they progress through these […]

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Over the last seven weeks, I introduced my Ebook 12 Steps to Business Transformation and I defined the first 7 of the 12 transformational steps. This week we are going to talk about the Operations Engine. Defining your Operations Engine is step 8 in my new Ebook “12 Steps to Business Transformation.” The Operations Engine […]

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“If we sense that our structures are rigid, inflexible, or bureaucratic, we must bust them open – without destroying ourselves in the process.” – Ed Catmull To be successful in today’s highly competitive marketplace, your business must be flexible, innovative and customer friendly. Businesses that are inflexible and difficult to do business with are destined […]

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Nassim Taleb has written a book entitled Antifragile: Things That Gain from Disorder  in which he basically defines fragile, robust and anti-fragile as; Fragile – things that are harmed by volatility (e.g., glass bowl, economy, etc.) Robust – things that are not harmed or helped by volatility (e.g., a rock) Anti-fragile – things that thrive […]

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