Who Is In Your Library?

Last week I wrote about the importance of setting up your Advisors Network and I listed a number of my Advisors Council members that have really helped me over my career. This weeks post will list some of the books or references from these icons that I have leveraged over the years. In many cases I have multiple books from each of these authors but I will limit the list to the one source from that individual that made the biggest difference in my professional development.

Business

Set Yourself Up For Lifelong Success: Build Your Advisors Network

We have all heard a lot about networking over the years and how it is important for each of us to get out into the marketplace and build our network. Although I agree that building this personal network is important, it is what you do with the network you create that will determine your future success.

The focus of this post is not on leveraging your network for business or sales but rather working with your network to set up what I call an Advisors Network. No one knows everything that is needed to be successful in life and business in every circumstance. We all need help in many areas over the course of our lifetime. This is where the Advisors Network comes in.  It allows you to leverage the expertise of many people when you need this specific expertise. Each of these people brings something to the table that you may not have as a strength or as a skill.

How to Know When It’s Your Turn To Step Up And Make A Difference

A few weeks ago, I wrote a post about Seth Godin’s customer service entitled How to Wow Your Customers and Increase Your Sales. The book that Godin was shipping me was his latest project entitled “What To Do When It’s Your Turn (And It’s Always Your Turn). It is written in the typical Godin style; thought provoking, short, insightful and witty.

The basic premise of the book is that each of us needs to step up, take action and make a difference. We should not be worried about failure or what others think. We should concentrate on what we do best, our areas of strength, and put these strengths to work.

I found the book challenged me as I am often guilty of procrastinating and not stepping up to do something that I know I can do well. Because of this challenge, last week I posted How To Get Unstuck and Start Moving Towards Success. This post was more personal and how on a personal level we need to step out and start moving to get unstuck.

How to Wow Your Customers and Increase Your Sales

I’m a big fan of Seth Godin . . . I don’t always agree with everything he says or everything he writes but what he says or writes will challenge me to think or act differently and that has made me better. That’s why when I heard he had a new book out, “What To Do When It’s Your Turn”, I bought it right away (www.yourturn.link). He had a number of deals listed and I chose to buy 3 books which got me an additional 2 copies free. I ordered these on December 2nd and immediately received an email from Godin thanking me for purchasing the books and providing the details of the purchase. I thought the email was a nice touch because it was personalized somewhat and made me feel like a valued customer.

Now, I assumed that because I ordered the books in December and chose normal postal delivery (which is notoriously slow around Christmas) that I would not get the books until after Christmas. However, on December 13th I received a second email from Godin again thanking me for purchasing the books and providing a shipping update. This was obviously a mass email but again it was written in a way that was personalized and made me feel like a valued customer. The email continued to state that most of the Canadian orders were processed and shipped but there were some issues with shipping. However, Godin was paying for enhanced shipping to try to resolve the situation and get the books delivered as soon as possible.