How To Build Respect In Your Organization

In a recent keynote speech, Bill Hybels stated that the performance of a disrespected worker drops by 50% until the issue of disrespect is resolved. Scarier than this is that 25% of the disrespected workers pass this disrespect on to customers!

That is something to consider!

How many times in the last month have you been treated or seen someone treated poorly by the staff of a retail establishment? Now it really makes you wonder what goes on behind the scenes at these places. How many business leaders are disrespectful to their employees and are indirectly disrespecting their customers, the very lifeblood of their business!

There are way too many examples of disrespect in today’s world! From presidents of countries down to minimum wage employees at fast food establishments. Disrespect in our culture is way to common place! In fact, a business can begin to differentiate itself just by having respectful leaders and employees!

What can leaders do to repair, build, or maintain respect in their work place and start differentiating their business?

How Elite Executives Beat Burnout

Some studies have shown that 1 in every 3 working adults is suffering from varying degrees of burnout!

Burnout has been linked to coronary artery disease, hypertension, sleep disturbances, depression, anxiety, and increased drug and alcohol use. Besides the huge personal toll, this obviously flows over into productivity and work performance. This costs your business money! Estimates peg the cost of this lost productivity due to burnout in the $10’s of billions per year in North America alone!

According to psychologist Christina Maslach in her 2016 HBR article, burnout arises from:

What Has Made Our Nations (and Businesses) Great

Everyone knows about Trump’s election promise to “Make America Great Again” but does anyone understand what this means?

I suspect that there are as many opinions on this as there are people! What does “Great Again” mean? How far back do we need to go to determine what was great and what wasn’t? Who determines what was great and what is their decision based on?

Founding Values

Both Canada and the United States were established on Judeo-Christian values hundreds of years ago although we both took different routes to get there. The US was established through their revolutionary war against the British while Canada chose a somewhat longer but more peaceful path to independence.

So, what does this have to do with making our countries great and what does it have to do with business?

Foundation of our Nations

Judeo-Christian values established the foundation on which we have built our nations at every level; our governments, our judicial systems, our correctional systems, our economies, and our system of business.

Our success as democratic and free-enterprise nations could never have been built on the values of totalitarian systems like; communism, fascism, socialism, dictatorship, or an extremist religion based regime. These regimes simply cannot and do not provide the fundamentals necessary to create an environment that fosters a strong economy and nation.

One does not have to look to far to see failed totalitarian states like the old Soviet Union, North Korea, Iraq, Eritrea, Sudan, Syria, Yemen, and the current destruction being wrought by regimes like ISIS!

So, what are the Judeo-Christian values that established the foundation for our great countries?

How to Build a Culture That Drives Financial Success

Employees, Shareholders & Customers

Companies that have a culture that focuses equally on employees, shareholders, and customers outperform their competitors by 756%!

These results were published in John Kotter’s book, Corporate Culture and Performancewhere he reported on the results of his research on over 200 companies for more than 10 years.

Companies that focused equally on employees, shareholders, and customers outperformed those companies that positioned one of these over another. The performing companies didn’t just marginally outperform these unbalanced companies . . . they reported income growth of 756% compared to 1% growth over the same period (page 11 of Corporate Culture and Performance)!

Corporate Culture in Action

I know this seems like an outlandish claim but I have seen this strategy work!

The Ultramind Solution

Fix Your Broken Brain by Healing Your Body First

This week’s book review is The Ultramind Solution by Dr. Mark Hyman.

Hyman explains how the food we eat impacts our physical and mental health. He explains how conditions like ADHD, Alzheimer’s, bipolar disorders, OCD, Parkinson’s, etc., can be caused by, or significantly impacted by our diet. Everything he discusses in this book is clearly supported by published, scientific research studies.