“Policies are organizational scar tissue. They are codified overreactions to situations that are unlikely to happen again. They are collective punishment for the misdeeds of an individual. This is how bureaucracies are born. No one sets out to create a bureaucracy. They sneak up on companies slowly. They are created one policy – one scar – at a time.” Jason Fried and David Heinemeier Hansson
How many stupid rules do you have in your organization that are costing your company money and hurting employee morale and productivity? As the quote from Jason Fried and David Heinemeier Hansson suggests above, rules or policies can be organizational scar tissue! They were probably created with good intentions as the organization attempted to deal with some issue it was facing but then they morphed and changed into catch-all policies that are outdated, restrictive and unproductive.